Realms of Echoes (hereinafter RoE) is a Minecraft and forum-based roleplaying community. Our server and community are operated by a group of volunteers called Staff. Staff are responsible for a wide variety of tasks. These guidelines are designed to set the boundaries and expectations for the behavior of our staff to ensure fairness, responsibility, and reliability from everyone. Respecting these guidelines will help ensure that our entire player base has a positive, safe, and productive experience.
Our Staff Teams are required to adhere to all other rules and regulations in the community unless exempted by an exception to the rule, necessity when conducting staff duties, or some special circumstance requiring approval from an Admin. Our Staff Teams are required to obey the ToS, Privacy Policy, and all United States laws at all times.
A brief overview of the staff system is provided here for clarity. A more in-depth description of the teams and their responsibilities is located in this post. The staff structure is subject to change and certain roles may be left vacant when there isn’t a need for them to be filled.
Admins (including the Host) are in charge and are responsible for operating the community in all aspects. These individuals may conduct the work of any staff position at any time.
Staff Leads are experienced staff members who are given the responsibility of a leadership role in their team. They may be asked to train new members, oversee large projects, or review applications for staff.
Staff are the core of their team. They are assigned regular duties and projects, and are responsible for keeping the wheels turning.
Helpers are temporary staff members assisting with specific projects. They usually do not have permissions in-game, but may on a case-by-case basis.
The work and conduct of our staff is defined in general terms respectting individual circumstances, special projects, the state of the server and community, and a case-by-case review of potential issues. Our desire is to create an environment where staff can work together, feel comfortable being honest, develop and exercise a skill for the work they do, and have a personal want to help and better the entire community.
Staff teams may maintain a handbook. These documents are designed to more precisely define a team’s responsibilities, and explain each rank’s in-game permissions and how to use them. These documents may also implement more specific rules that are required to be respected over and above these regulations.
Staff occupy a position of responsibility and authority. Therefore it is vital that they strive to be professionals. Patience, understanding, empathy, and diligence are required to this end, and should be fostered on a consistent basis. Treat every player like your friend, and strive to help them properly and to the best of your ability. Treat every other staff member like your ally, and strive to work with them and support them.
Proper conversation is necessary for staff work to be successful. To this end, staff are expected to be able to communicate both over text and voice chat. Your communication should be concise, easily understood, and complete. Do not elaborate needlessly, use fancy language, or skip over important facts.
RoE generally does not have strict activity requirements. Most teams and projects do not have activity paperwork, minimum requirements, or points systems. Instead, it is the responsibility of the team Admin and Staff Leads to keep everyone on track and ensure objectives are completed.
As a member of staff, you may encounter private information or discussions about projects that are ongoing. It is important to always protect a player’s private information. Sharing the details of an ongoing discussion may inadvertently mislead a player, or create expectations for something that may get changed or scrapped.
Staff exist to serve the community and its player-base. They should be supportive, approachable, trustworthy, and reliable. Staff members who abuse their in-game permissions, take advantage of their authority for personal gain, or who lie and mislead create a culture of frustration and distrust that harms the entire community.
Staff members are expected to set a high-quality standard for the community. Therefore, staff members are held to a higher standard of behavior. As such, staff members who violate the Server Rules may receive more severe repercussions. They may also face removal from staff and a blacklist from joining staff in the future.
In the interest of transparency and to provide regular updates, the Admin Team will publish a monthly or bi-monthly report about what everyone has been working on. This report will include general information, specific projects, and may honor specific staff members’ accomplishments.
In the interest of transparency and community safety, the Admin Team may publicize the reason why a certain player was removed from the community. These statements will not contain explicit evidence, personal private information, or other inappropriate details. The Admin Team may share permanent suspension details with other MCRP communities where it is pertinent to do so.
In the interest of transparency, a detailed log of changes to this document is maintained here.